Job Description

Auto Alert Call Center Representative Job Description


Fitzgerald Auto Malls is looking for a high energy AutoAlert Sales Coordinator’s to generate

appointments from AutoAlert for our fast-pace dealership. The Sales Coordinator is the first

point of contact for many of our clients and sets the tone for their whole customer sales/service

experience. AutoAlert Sales Coordinators provide customer service to increase auto(vehicle) sales.

Coordinators respond to AutoAlert-Generated sales leads, set appointments and follow-up via email or

phone.

We expect full-time qualified candidates to earn $40,000 plus per year. Part-time positions also

available .

We provide comprehensive training.


Requirements:

? Automotive Sales and/or BDC Experience a plus but not required

? Excellent attitude and customer service skills

? Call Center experience helpful

? Excellent computer & phone skills

? Able to communicate effectively in both verbally and in writing.

? Able to work 20-40 hour work week / days, some evenings and Saturdays

? Willingness to learn and engage with our proven follow-up process

Responsibilities:


? Make outbound calls and respond to emails in a timely manner

? Assist customers in setting appointments to visit the dealership

? Calling and emailing new and existing prospects to follow up with their inquiries

? Inputting information daily

? Provide excellent customer service experience

? Maintain communication with Managers and Sales Associates regarding customers

Compensation and Benefits:

? Hourly Pay at $14 per hour plus generous bonuses

? Full and part time positions available

? Paid Vacation and Sick Leave

? Dental, Medical, Vision Benefits

? 401k plan.

? Opportunities for Career Development and Advancement

? Employee discounts and packages



Job Type: Full-time or part time


Application Instructions

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